CSSA Virtual Education Series: Win with 10 - Taking Your Store's Income to the Next Level

Win with 10!

Taking Your Store's Income to the Next Level

Presented by Anne Ballard (The Hat Lady) - President of Marketing, Training, & Developmental Services, Universal Storage Group

CSSA VIRTUAL EDUCATION SERIES

April 20, 2023

2:00pm - 3:30pm

Your operations success depends on maximizing the tools you have available every day. These 10 Storage processes will have you on top and improving the bottom line more each day. Some are basic skills we often forget and others are standard practices for all top operators. See how each of these has a big impact on your operation and why it is important to have your managers and teams’ practice until perfect on every one of these. All stores, whether large or small, will benefit from this session and learn to measure performance for improvements and take your stores’ income to the next level.

Areas of discussion:

• Raise Rents – existing & new customers – show exponential economic results of raising rents
• One Set of Rules – how to say “no” kindly – no discounting, no waiving of fees
  
• Collect What’s Owed
• Auxiliary Income – selling insurance, boxes, etc.
• Win with Marketing – phone excellence, on the web, digital, visits

About the presenter - Anne Ballard

Anne Ballard is President of Marketing, Training & Developmental Services for Universal Storage Group and known industry wide as The Hat Lady for her variety of headwear. She has been a frequent speaker at state, national and international conferences for over 30 years. Anne is also the author of The Hat Lady Speaks, Marketing and Managing Self Storage and numerous articles for industry magazines. As a partner in Universal Storage Group, she handles facility planning, feasibility studies, design, startups and operational consulting and training.

Registration
$59 – CSSA Members 

$149 – Non-CSSA Members

Don't Miss Out - Register Today!

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